1. Agreement to Terms
By submitting an onboarding intake form, completing payment through our Merchant of Record (AgentaOS), or installing our chat widget and call routing line, you agree to be bound by these Terms of Service.
2. Scope of Services
ApexReception AI supplies an automated, speech-enabled telephony receptionist and web chat interface. Our services are calibrated to your business documents and rules. The AI receptionist does not provide licensed medical advice, legal counsel, or financial counseling.
3. Setup Fees & Subscription Billing
Platform onboarding requires a one-time configuration and calibration fee ($500 USD) and a month-to-month service subscription ($300 USD/month). All recurring fees are billed in advance in USD via AgentaOS. You may cancel your subscription at any time without penalty before the start of the next billing cycle.
4. Telephony & Emergency Calls
ApexReception AI is not a substitute for traditional public safety emergency services (e.g. 911, 999, or 112). Callers reporting life-threatening emergencies are instructed to hang up and dial emergency services immediately.
5. Acceptable Use Policy
Clients agree not to use the service for unlawful harassment, deceptive cold robocalling, or unauthorized spam transmission. All outreach must comply with TCPA, CAN-SPAM, and GDPR standards.